FAQs

Frequently ASked Questions

The timeline for approval can vary widely from one case to another, largely due to factors beyond our control, such as the VA's current workload. However, our strength lies in efficiently managing the elements we can influence. By ensuring all documentation is correctly submitted from the outset and quickly responding to any requests for additional information from the VA, we help expedite the process. While we've observed cases resolved as swiftly as one month, others may extend to a year. Presently, the average processing time falls between 3 to 6 months. Notably, the VA prioritizes cases involving veterans who are in hospice care or experiencing homelessness, attempting to fast-track these applications.

If you have a service-connected disability and require assistance, you might be eligible for an enhanced benefit. In such cases, we would direct you to one of our trusted partners specializing in disability claims to explore your options further.

We strive to avoid giving false hope by diligently pre-qualifying all applicants, ensuring we only proceed with cases where we are confident of success. Our 99% success rate speaks to this commitment, with the rare 1% of cases failing typically due to discrepancies or incomplete financial disclosures from clients. Your peace of mind is paramount to us, and our exceptional track record is a testament to our dedication to transparency and integrity.

For ease of process, we suggest that all interactions with the VA be coordinated through our team. Nonetheless, you always maintain the right to directly communicate with the VA whenever you choose. Should you decide to reach out to the VA, we kindly request that you inform us about the nature of your contact and any outcomes. This will enable us to keep your file current and avoid any unnecessary duplication of efforts.

Depending on your situation, you can qualify for a maximum benefit of up to:

Surviving Spouse
Single Veteran
Married Veteran
Veteran Couple

$1,478/ Month
$2,300/ Month
$2,727/ Month
$3,649/ Month

$17,743/ Year
$27,609/ Year
$32,729/ Year
$43,791/ Year

As a 501(c)(3) nonprofit organization, our funding is primarily sourced from donations. In addition to the generous contributions from clients, who often donate one month's benefit after experiencing the value of our services, we also receive support from community donations. These community contributions enable us to continue our mission, assisting veterans and their families by "paying it forward" and ensuring ongoing support for those in need.

Absolutely not. Our commitment is to assist all veterans and their families, irrespective of their capacity or decision to donate. Our services are driven by our mission to support, not by financial contributions.

No, paying to expedite your claim is not an option. Our mission is to provide assistance to all veterans and their families, and this commitment extends to ensuring equitable access to our services without the need for additional payments for expedited or preferential processing.